Tawasul

TAWASUL

WORLD OF ENDLESS REWARDS AND BENEFITS



Dear Customer..

TAWASUL is the loyalty program for Arabian Oud customers, which allows them to gain exclusive features and benefits.



Terms and Conditions:

  • If the customer purchases reach a higher category he will be immediately eligible for it, even if it is the first purchase.
  • The customer does not benefit from the discount rate in the TAWASUL program if his annual purchases or the first invoice is less than 750 SAR.
  • Categories benefits do not apply during any other offers.
  • Customers are categorized according to the total of purchasing value in each category for one year from the date of joining the last category and will be re-categorized.
  • TAWASUL program gives points for customer purchases that can be redeemed by purchasing from Arabian Oud branches, and will not be paid in cash.
  • Points are calculated for the customer at 5% of purchases for any amount, and the minimum redemption is 20 SAR.
  • The points expire within one year from the date of obtained, and the customer is not entitled to claim the points after their expiry.
  • In case of a purchase return, the earned points will be deducted from the purchase and the category will be reclassified.
  • The features apply on less than 125 grams in Agarwood purchases.
  • The Company is entitled to modify the categories classifications and benefits or cancel the program at any time.